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DVR Series recording *sometimes* doesn't record when show name changes

MidwestSteveMidwestSteve Posts: 9
in TV Equipment Jun 06, 2020

Recieved a new cable box, 8742HDC. Trying to record the series Jeopardy! I select the series to record, but the box will sometimes not automatically schedule episodes when the show name changes, e.g., "Daytime Jeopardy".  Sometimes it does. Any ideas on how to make it schedule all episodes within the series? I can select the missed shows to record manually but would prefer not to have to do so each week.

 

Jeopardy.jpg

 

J series.jpg

 

j other show.jpg

Best Answer

  • SatchSatch Posts: 3,636 helper
    Jun 07, 2020 Accepted Answer

    @MidwestSteve wrote:

    Recieved a new cable box, 8742HDC. Trying to record the series Jeopardy! I select the series to record, but the box will sometimes not automatically schedule episodes when the show name changes, e.g., "Daytime Jeopardy".  Sometimes it does. Any ideas on how to make it schedule all episodes within the series? I can select the missed shows to record manually but would prefer not to have to do so each week.

     

    Jeopardy.jpg

     

    J series.jpg

     

    j other show.jpg


    This is a know issue when the Gracenote listing database on the ODN Guide.

     

    If ANY listing changes, between the entry to record a show, individual or serie,s and the database updates the listing, it is VERY likely that the show will NOT record.

     

    For example, if you set to record a show called "The Mystery of Life" and the listing database updates, now calling the show, "Mystery of Life" there is a very strong chance that the show will not record IF the listing was not updated in DVR Manager, and still shows, "The Mystery of Life."

     

    Using your example, for "Jeopardy" and "Daytime Jeopardy" the only workaround for the ODN guide is set up two series to record when you search for each name. One for "Jeopardy" and the other for "Daytime Jeopardy" 

     

    Two things to do that might help prevent repeat recordings:

     

    1.) Under Series Options Select "Record New Episodes Only"

    2.) Under Series options,  arrow down to "All Showings" and select Only the specific time filter that you want episodes to record. Do this by recording BOTH Jeopardy and Daytime Jeopardy in your DVR Series Manager with the selected time filter.

     

    TiP- I have found that Gracenote listing data marks listings as new for at least 48 hours in the listings grid.  This means that any episodes flagged as "New" will still be recorded, even if the original new show was already recorded.  To prevent this, I set the channel filter to record only at a specific time for "New" episodes.  The guides still have not been smart enough to only flag an episode as "New" during it's first appearance in the Time Grid only.

     

    Satch

Replies

  • Julia_RJulia_R Posts: 4,189 Lead Mod
    Jun 07, 2020

    Great information @Satch 

     

    Some excellent work arounds. The system does see those as different seasons. It looks like the episode numbers are different not only as a season but as a show. 

     

    Hope all of those tips and tricks help @MidwestSteve 

     

    Thanks @Satch ! As always we appreciate your participation!

     

    Julia 

  • MidwestSteveMidwestSteve Posts: 9
    Jun 07, 2020

    Thank you. Frustrating it works like this, but really appreciate the info.

  • karlbeckmankarlbeckman Posts: 2,206 ✭✭✭✭
    Jun 09, 2020

    Also your report gives Spectrum some ammo to use with Gracenote in ongoing negotiations about value and quality of their directory service to Spectrum subscribers. 

  • MidwestSteveMidwestSteve Posts: 9
    Jun 21, 2020

    I grew frustrated with trying to get the series to record in this manner so swithced to a new cable box - the Humax Spectrum 200. It did record correctly but does not support Caller ID on TV even though the menu says it does (Spectrum tech support confirmed that feature doesn't work). Series recording and Caller ID on TV also do not work on the DCX3510-M which they had me try. Does anybody know of a DVR box that handles series recording correctly and provides Caller ID on TV?

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