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Spectrum app playing wrong channel.

BeerPimpBeerPimp Posts: 1
edited January 5 in Spectrum TV App Tips, Resources & FAQs Jun 16, 2020

When I try to watch Channel 98 NCN on the Spectrum app on my Roku it actually plays channel 803 Telemundo.   I also checked channel 803 is actually playing channel 98.   So it looked like they accidentally got swapped on the app.   This is in Lincoln, NE.  I checked and the Spectrum app on my Samsung TV is doing the same thing. 

Comments

  • Julia_RJulia_R Posts: 4,580 Lead Mod
    Jun 16, 2020

    Hello!

     

    This is something your peers will not be able to assist you with. 

     

    We encourage you to contact support directly for this type of issue. Our Social Media Customer Service team can be reached 24 hours per day at: 

     

    Twitter: @Ask_Spectrum

    Facebook: https://www.facebook.com/Spectrum

     

    Julia 

This discussion has been closed.