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Several Issues

3H3H Posts: 1
Just started this service 2 days ago and I’m regretting it already! Asking if I’m still watching is HORRIBLE and if you have it because of those that have limited usage, then let them be responsible for their own account, don’t make the rest of us be responsible for them. Every channel we have watched so far freezes - NOT COOL! It lags, is slow to go to guide /library/on-demand and to the short cut menu. It’s so surprising a company of your size would be so elementary with your technology.

Comments

  • RAIST5150RAIST5150 Posts: 794 ✭✭✭✭
    Jul 16, 2020
    What model number Roku are you using?
    (Settings, About, System Info)

    I ask because we have seen performance/stability issues with multiple streaming services when the lower spec models are in use (basically, ones with less than 1GB of memory).
  • reds91185reds91185 Posts: 2,452 ✭✭✭✭
    Jul 16, 2020

    I would add that the notification asking if you're still watching is present on nearly every streaming service.  It's not there to protect those with data limits (although that may be the reason given publically), it's there to reduce strain on the streamers' servers by not sending data to empty rooms. 

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