Please help I'm so lost.. New customer, coming from AT&T (cant hook up to google home)
I just got my equipment and I'm having some major issues. Love the speeds but I can't use my google home mini's and we rely on them all around the house.. All of our smart lights are no longer working either. I just got my modem and router today and google home won't find my devices which I'm sure is due to my spectrum modem. Coming from at&t, my only experience is with their modems which have the modem and wifi built in so coming into the world of separate modem's and routers is confusing me so much..
Here is what the installer set me up with.
Modem- arris tm1602 MTA
Router- Sagemcom model SAC2V2S
It seems like none of my wireless devices that worked with my old att&t modem want to connect to this new spectrum gear. I understand that many people say I should purchase my own modem so if this is the case what should I get? I need to be able to get 400mbps ULTRA speeds and possibly even 1000mbps speeds if I decide to upgrade later.. I would be very appreciate for any help because none of our wifi lights or google home devices are working and this is really making us sad. I'm able to use my computer and roku tv's with no problem but they're all using network cables. My android phone connects great as well, it's just the google home mini's and other things like my MYQ wireless garage door opener and smart wifi lights.
I really appreciate anyone that has some helpful advice for me because I'm afraid spectrum is of no help when I call them.