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Cannot connect to outgoing server mail.twc.com

kevin_lerouxkevin_leroux Posts: 1
in Email Aug 01, 2020

None of our devices are able to send email today. Failure notices are received and messages sit in Outbox. Incoming service is fine. (All recipient addresses legitimate and used successfully in previous 24 hours. Am away from home where all other access is fine, including the incoming email.

(Gmail app on Android tablet and phone, Defaul Mail app on iPad)

Can't see a way to check status of the outgoing server anywhere. Down and outage tracking websites immediately switch to the webmail server when mail.twc.com is tried, which is not what I asked for.

Would love a Spectrum/TWC server status page for the various servers/ports with red/yellow/green indicators. Often have to spend lots of time bumbling around the net for a shred of info.

Replies

  • Julia_RJulia_R Posts: 4,189 Lead Mod
    Aug 02, 2020

    Good afternoon!


    Sorry to hear you are seeing some issue with that. If you are on a browser and on webmail are you experiencing the same thing? Who is the provider you are on now?


    Julia R

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