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Upgraded to 400Mbps, only getting 150ish

madmaxakamadmaxaka Posts: 3 ✭✭
edited August 21 in Connectivity Aug 10, 2020

I upgraded to Ultra (supposed to be 400mbps). They couldnt fix it over the phone, so they sent out a tech. The tech said squirrels had chewed the line on the pole, so he replaced it over to my house. He used his handheld device and said the speed is over 400mbps coming from my modem.

Long story short, my network is gigabit. I connected direct to the modem with a CAT5e from my Gigabit LAN port, with nothing else connected.. I'm still not seeing any speeds above 180mbps. The tech said its my cabling or my computer...I don't believe it. But to be safe, I have CAT8 cables being delivered tomorrow.

Any ideas?

Best Answer

  • madmaxakamadmaxaka Posts: 3 ✭✭
    Aug 11, 2020 Accepted Answer

    Think I figured it out. It was still handing over my old IP address from when I had 100mbps. When I forced an IP update, I'm getting 450mbps down. All is good in the world!

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