Welcome to the Spectrum Community

Get answers, share solutions, help your community.

Start here

Roku Spectrum App error message RGE-1001 - Resolved

nmargarosnmargaros Posts: 1
edited August 17 in Spectrum TV for Roku Devices Aug 16, 2020

I was watching through the spectrum app on regular channels and went to on demand and received the dreaded RGE-1001 error message. I did a hard reboot on the Roku and restarted my modem but still getting the message when I try and start the app up. How do I resolve the issue??

Best Answer

Replies

  • MayCancelMayCancel Posts: 2 ✭✭
    Aug 16, 2020

    PLEASE spectrum fix this issue. These are the error codes I get on multiple devices: RGE-1001 and ILP-1035. My internet connection is totally fine so obviously the App has a problem. This keeps happening on my phone, and now happening on Roku and I seriously want a refund.

  • MayCancelMayCancel Posts: 2 ✭✭
    Aug 16, 2020

    I've tried calling Spectrum twice today and they put me on a long hold and then suddenly the recording said they are unable to take my call at this time!

  • petro1020petro1020 Posts: 1
    Aug 16, 2020

    Yeah, this is garbage. Same error here.

  • ChrisAAAAAAChrisAAAAAA Posts: 2 ✭✭
    Aug 16, 2020

    Apparently they just post on Twitter now. I just saw that they said they were having issues with the app. Well duh

This discussion has been closed.