Advanced Search Options

We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Two channels pixilating

geh3008geh3008 Posts: 7 ✭✭✭
edited August 2020 in Spectrum TV for Roku Devices Aug 25, 2020

WGRZ 2 and WNED 3 are pixilating on the Spectrum app in WNY. It is happening on 2 devices. All other channels are fine. No problems at all with the DVR/Cable box.


  • Julia_RJulia_R Posts: 4,665 ✭✭✭✭
    Aug 27, 2020

    Good afternoon @geh3008

    Pixelation on channels, if not a more widespread issue, would be attributed to connection issues.

    Are you able to take a look at your modem logs? The FEC and signal levels would also be very useful in looking into this further.



This discussion has been closed.