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Can’t access my subscription on new Samsung smart tv

SusuSusu Posts: 1
in TV Equipment Aug 27, 2020

I set this up yesterday. But when I installed the spectrum app it simply started playing, without any chance to sign in. So I’m missing many of my channels. Especially the dodgers on sports net.

how can I actually get to a sign in. I’ve looked what feels like everywhere.

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Replies

  • Julia_RJulia_R Posts: 4,287 Lead Mod
    Aug 28, 2020

    Hello @Susu


    Welcome to the Spectrum Community. We will need a bit more information to go on with this.

    When you open our app, where is it defaulting? Are you able to navigate to the guide or On Demand options?

    When you navigate to the channel you are looking for do you see a lock?


    If you will provide some more detail about what is happening we can investigate.


    Julia_R

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