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Why does Spectrum charge monthly rental fees on Set Top Boxes?

emstexasemstexas Posts: 5 ✭✭✭
edited August 30 in TV Equipment Aug 29, 2020

Why does Spectrum charge monthly rental on Set Top Boxes?

Since there is no way to view without the STBs, at least ONE STB should be provided AT NO CHARGE!

I am billed for Spectrum TV Gold, EPIX and Cinemax. The digital adapter only provides the basic channels, so they are useless for the premium services.

Spectrum/Time Warner has been gouging customers forever.

Elaine

Dallas TX

Replies

  • Julia_RJulia_R Posts: 4,287 Lead Mod
    Aug 29, 2020

    Hello @emstexas


    You are not required to use a set top box with many of our newer video plan options. You can use the Spectrum App on a number of different devices that you would own, not lease.

    You can find out more about the app and the partner apps we have here: Spectrum Apps

    We believe that our service and packages provide you excellent value. No contracts are required and we have many products that the competition can't match. We do have multiple different packages/levels of service available. We encourage you to speak with a specialist about what options are available for you that may better suit your needs.


    Julia_R

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