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Wired Connection - Sudden Abysmal Upload speed & High Latency
My upload was completely stable & fine with no issues until a week ago or so. Last known date my upload was working & stable for sure was 08/29/2020.
So I believe there has to be an ingress problem at the node or somewhere upstream & not on my end.
I own my own Arris modem, and TP-link router. I am a a Twitch streamer, and have had 0 issues with my upload speed streaming 4 times a week, for up to 8.5 hour streams for the last 5 months, and not one issue. Out of nowhere, my upload is useless. I can't even stream. My upload spikes, and then drops to 0KB. it bounces around, and tonight again, it crashed my stream, and completely went out. I couldn't even stream for more than 5 minutes, before it all went to hell.
I pay for 400MB D and 20 U.
Here is what I'm getting for my Upload.
I have been waiting for a tech to come out this Friday, but I already know it's going to be a similar story I read on here from 2018 where everything is fine with the lines. How on earth does my service go from perfect to absolute useless garbage when I have changed nothing.
Also not to mention this company has the worst customer service. They either hang up on you after you have been on hold waiting for an agent for 45 minutes, or once you do finally get someone they put you on hold and never return to the call. It's MIND BLOWING!!!
Anyone else a streamer out there having these issues? I'm in the Glendale, Burbank CA area.