Account Has Been Confirmed, Yet I Cannot Log In
When I log-in at https://www.spectrum.net/login/ it takes me to a "Confirm Your Account" page. From there I enter my credentials, get a verification code from Spectrum, enter the verification code on the web page, then get a "Reset Your Password" page loads.
My intention was to log in, not change my password. If I go ahead and change the password, and try to sign in, the above sequence starts over again. Any ideas on what I am doing wrong.
I do have three Spectrum accounts, one for my home, one I set up for my parents, and one I set up for a daughter away at college. Could that be confusing the system? All three accounts have different user names,.