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Packet loss between 7pm and 8 am every day.
I have had packet loss for the past few weeks between 7 pm and 8 am every day. It interrupts gaming and live content. I have replaced the ethernet cable, router, and modem. I have pingplotter up showing my hops and seems to originate from hop 2 or 3.
I have had techs out 2 times telling me my signals are good. The second one replaced my neighbors line that was frayed from squirrel bites.
I know the issue is outside my influence but I am not sure what to tell spectrum to get this fixed.