Welcome to the Spectrum Community

Get answers, share solutions, help your community.

Start here

What does a STAM-1548 error mean?

Cevin_MosesCevin_Moses Posts: 3 ✭✭
in TV Equipment Sep 10, 2020

We are switching over from DirecTV back to Spectrum, which has been the internet service provider. I think that I have the receiver hooked up correctly to the splitter that’s distributing the signal from Charter. When the receiver is powered up, it goes through a “please wait while we set things up” period, and then gives a STAM-1548 error code. Just want to know if it’s a connection issue, or something else.

Replies

  • Cevin_MosesCevin_Moses Posts: 3 ✭✭
    Sep 10, 2020

    Receiver is a Motorola DCX3200-M

  • James_MJames_M Posts: 2,261 ADMIN
    Sep 10, 2020

    I'm not seeing an error code matching STAM-1548. Did you do a self-install?

  • Cevin_MosesCevin_Moses Posts: 3 ✭✭
    Sep 12, 2020

    Yes I did. I was not involved with the ordering process when my mom, who lives next door to me, changed from DirecTV back to Charter for her TV service. She just told me that the new Charter receiver had been shipped to the house, and that it needed to be hooked up.

  • James_MJames_M Posts: 2,261 ADMIN
    Sep 14, 2020

    Sounds like a service call is needed to complete the installation. If the issue has not been resolved, please let us know.

Sign In or Register to comment.