Rate your Community Experience

James_M
James_M Posts: 4,369 ✅ Verified Employee Moderator
edited October 2020 in Customer Feedback Surveys

Please rate your experience from 1-5 stars and if you like, leave a reply to let us know what you liked or where we can improve the Community.

1 star = worst, 5 stars = best

Comments

  • M-
    M- Posts: 3 Spectator

    Too many problems with equipment not having basic functions like delete obsolete series and priorities. No fix provided.

  • DWall
    DWall Posts: 18 Participant
    edited November 2020

    Horrible app design and lack of so many basic features. Using the spectrum cloud DVR feels like we’ve gone back 20 years in terms of use ability and technology. And the go to answer from Spectrum technical support seems to be either “we’re aware of the issue and are working on it” OR “have you tried re-booting the app?”. Awful. I’d give zero stars if I could.

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