Need help with a new upgrade to 400 Mbps Internet speed, but still only getting 120 Mbps.
Hello everyone, I hope someone can advise me on how to get my speeds up on my internet.
Today we upgraded to the 400mbps internet speed, we had the standard 120 for a couple of years now, The tech restarted the modem after the upgrade and yet it still is only pulling 120mbps down. I have tried resetting the modem and my router several times since.
I replaced the cables from the modem to my ASUS RT-N66U router, and then after that didn't work, exclusively from the modem to my pc with cat 6 and still the same, I checked the intel gigabit nic and it's running at 1.0gps. Some of the details are:
EVGA home built PC Z390 Dark board
Intel I210 Gigabit Network Connection reporting a link speed (Receive/Transmit) 1000/0000 (MBPS)
ASUS RT-N66U router
- ·Up to 900Mbps Wireless Data Rates
- ·2.4 GHz and 5 GHz Concurrent Dual-Band
- ·Four Gigabit Ethernet Ports
- ·Detachable High-Powered Antennas
- ·Two USB Ports
- QoS disabled
Arris TG1682 modem (Spectrum equipment)
I have no idea whats going on, it should just work.