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Problem with Arris DCX3510-M DVR

OmarJT1982OmarJT1982 Posts: 3 ✭✭
in TV Equipment Sep 21, 2020

Can someone please tell me what this means?

There was an outage in my area earlier today. It was resolved but yet this display stays on even after I left it alone 10 minutes after I replugged the thing. Plus, I rebooted it every half hour and still this display remains after I left it alone for 10 minutes!

WHAT IS THE PROBLEM?

Best Answer

Replies

  • SatchSatch Posts: 3,746 helper
    Sep 23, 2020

    Greetings,

    If you are still having this issue, reboot once again. If this display issue is not resolved by doing this, you should call Customer Care and get support over the phone. Mention the 88:8.8 display and all of the other indicators that the box is showing.. They should be able to tell if this is a server/network issue, signal issue, or box issue.

    Personally, I have not seen this code on the boxes.

    Satch

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