TLCgo won't connect with spectrum sign in

msantos902msantos902 Posts: 1

How can I connect my spectrum account with TLC GO. Everytime I try to sign in I am unable to even reach the website for spectrum. Of course all the other providers login pages load, except for spectrum.

Replies

  • Tyleen_ZTyleen_Z Posts: 353 ✭✭✭✭
    Oct 07, 2020

    Hello! Welcome the the Spectrum Community!

    I am not aware of any issues with the TLC Go app. Have you tested the app on another device or via the TLC website?

    I just tested the app on my Samsung Galaxy S10 and it loaded and the same for the website. If it works elsewhere please uninstall the app and reinstall the app to see if that helps.

    -Tyleen

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