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Whitelisted emails getting sent to Spam

Pearson200Pearson200 Posts: 3 ✭✭
in Email Oct 07, 2020

I have lots of emails in Spectrums "whitelistbut some of these are still getting sent to Spectrms Spam folder. Why can't Spectrum get this simple task right?

Also, does the whitelist syntax allow for subdomains? That is, will it understand, for example, *.somecompany.com

Thanks.

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