Constantly losing DOSCIS 3.1 connectivity - neighbors seeing similar issues
I have been constantly losing DOSCIS 3.1 connectivity and general connectivity for the past week. When it works it is fine, but it is either all or nothing, dropping several times a day and requiring constant reboot/reset of the cable modem. My neighbors have been reporting the same issues. I do have a service appointment scheduled today, but is there a way for this problem to be investigated on a broader neighborhood level. A lot of the issues appear to have started after the end of August after a 24+ hour power outage. In terms of my equipment I'm on my third spectrum issued modem within two weeks (swapped out two previously in the last two weeks, EU2251 is current, replaced E31T2V1, and EU2251 previously ), replaced my router(handles the drops better) and only things haven't been done is replaced interior home wiring(last tech visit a week ago said signals looked good) and exterior drop.
Is there a way to get this escalated beyond normal tech support after on-site visit verifies or eliminates any other possible issues that are specific to just my house.