Spectrum App

KatBKatB Posts: 4 ✭✭

Why can’t I watch ESPN on my iPad using my Spectrum app when I’m out of town?

Replies

  • Tyleen_ZTyleen_Z Posts: 353 ✭✭✭✭
    Oct 14, 2020

    Hello,

    Our app does have limited access when away from home. These limitations are a combination of channel negotiations and to prevent cable theft.

    -Tyleen

  • KatBKatB Posts: 4 ✭✭
    Oct 14, 2020

    That’s crazy. With Dish and Direct TV you can watch everything on your app.

  • Tyleen_ZTyleen_Z Posts: 353 ✭✭✭✭
    Oct 14, 2020

    I understand the frustration. Some channel apps directly offer live TV so they would want you to use their app and not ours. You can try the ESPN app to see if what you are trying to watch is being shown on there.

    -Tyleen

  • KatBKatB Posts: 4 ✭✭
    Oct 14, 2020

    I tried that but it wouldn’t accept my Spectrum log in and wanted me to pay for something I already pay for.

  • Tyleen_ZTyleen_Z Posts: 353 ✭✭✭✭
    Oct 14, 2020

    Did it say that the Spectrum login was incorrect? If you go to your online account and use the same login does that allow you in? If not it may be an issue with your login. If it does then it could be something that is ESPN+ only or something that is not included in your subscription with ESPN.

    -Tyleen

  • KatBKatB Posts: 4 ✭✭
    Oct 14, 2020

    It was using my correct login. I never had a problem with Dish. I might need to rethink using Spectrum.

This discussion has been closed.