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Has Spectrum pushed a firmware update to block 5GHz?

USER12345USER12345 Posts: 1
in Home Networking Oct 20, 2020

I have a sb6700-ac; I am unable to select the 5.0 GHz band. When I do it defaults back to the 2.4 GHz band.

Replies

  • Tyleen_ZTyleen_Z Posts: 374 ✭✭✭✭
    Oct 21, 2020

    Hello and welcome to the Spectrum Community.

    If you own your own router we do not have access to block the different frequencies. We only have control over our own routers. I would suggest doing a factory default on the router by pressing the pinhole reset or to contact the router manufacturer for further assistance.

    -Tyleen

This discussion has been closed.