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Has Spectrum pushed a firmware update to block 5GHz?

I have a sb6700-ac; I am unable to select the 5.0 GHz band. When I do it defaults back to the 2.4 GHz band.
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Replies
Hello and welcome to the Spectrum Community.
If you own your own router we do not have access to block the different frequencies. We only have control over our own routers. I would suggest doing a factory default on the router by pressing the pinhole reset or to contact the router manufacturer for further assistance.
-Tyleen