After spectrum update last week about 10/17/20 all channels freezes

RosyRosy Posts: 1

Don’t know what kind of update took place last week but since then on the spectrum app only the show will freeze for about 4/5 seconds but the sound continues than the picture will start and the sound stops for the same amount of time. Doesn’t matter what channel .I have uninstalled and reinstalled the app rebooted the modem and router reset the Roku etc. any idea what else I can do to stop this?

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Replies

  • James_MJames_M Posts: 2,436 ADMIN
    Oct 28, 2020

    Which version of Roku are you using?

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