SAC2V2S signal strength and Spectrum hotspots

toms1toms1 Posts: 2 ✭✭
in Connectivity Oct 29, 2020

Due to recent internet connection issues, Spectrum replaced an old Netgear wifi router (N300?) with a SAC2V2S.

Our home is 2 stories and about 4000 sq ft. The Netgear was centrally placed on the 2nd floor and the wifi signal had issues reaching the ends of the first floor, as expected. The newer SAC2V2S wifi signal has no issues reaching anywhere in the house. During high-use times we have 5-6 devices connected checking emails, viewing webpages, and streaming videos (sometimes 3 devices at once streaming videos). We have had minimal issues with the wifi so far.

Two Spectrum techs who came over to check the initial connection issues (solved by removing a "filter" outside the home and replacing both the modem and router) said that the SAC2V2S was not a good piece of equipment and that we should replace it with a mesh router because of the size of the home.

Our experience has been nothing but positive with the SAC2V2S but because of the comments by the techs, the unexpected wifi signal strength, and the limited access to the wifi controls (My Spectrum App limitations), we do have some questions:

  1. Is it normal for the SAC2V2S to have such a strong wifi signal strength?
  2. Are other wifi routers (not just Spectrum ones and not mesh routers) able to cover a 4000+ sq ft house?
  3. Is it possible that we are secretly connected to a Spectrum "neighborhood mesh network" through the use of hotspots and could that be reason for the strong signal strength and for the wifi router control limitations?
  4. Are there any security issues with the SAC2V2S?

I know that the Spectrum "neighborhood mesh network" is a bit far-fetched but the performance of the SAC2V2S has been surprising, especially after the comments of the Spectrum techs.

Thank you for any answers to these questions.

Comments

  • Lake802Lake802 Posts: 49 ✭✭✭✭
    Oct 31, 2020

    Hello Toms - to answer your questions the SAC2V2S has been widely deployed successfully to many customers and folks are generally happy with it.

    There are alot of factors ie location of placement of the router, construction materials, interference of neighbors wifi signal, etc that affect the distribution of wifi signals in your home.

    While its true that the SAC2V2S can been replaced with 3rd party models that would give better wifi coverage for your home - it doesnt give a factual basis to suggest the SAC2V2S is not a good piece of equipment. If it is working to meet your current needs - there is no compelling reason to upgrade just yet.

    >The Is it normal for the SAC2V2S to have such a strong wifi signal strength?

    SAC2V2S was designed to offer reasonably good wifi in a variety of different residential applications. Perception of strong wifi can be very subjective since every house is a little different in terms of placement of routers, client adapters being used on workstation, models of tv , laptop tablet etc receiving the signals.

    In general placing the SAC2VS2S in center of home will distribute signal more evenly.

    Larger homes in the 4000 sq ft and above zone can benefit from multiple distribution points that are commonly being marketed as "mesh" systems.

    >Are other wifi routers (not just Spectrum ones and not mesh routers) able to cover a 4000+ sq ft house? Yes but every use case is different. There are some folks fine with a SAC2VS2s in a 4000 sq ft home. Other have achieved better wifi coverage with wifi mesh (essentially 2 or routers linked with a cable).

     >Is it possible that we are secretly connected to a Spectrum "neighborhood mesh network" through the use of hotspots and could that be reason for the strong signal strength and for the wifi router control limitations?

    No. Not "secretly connected". There are over half a million wifi hotspots nationally and it is possible you live near some of them or have access to them. The wifi hotspots are supplementary coverage that help some when traveling but dont have much impact on a typical residential connection. You will get better performance connecting to your local home wifi than the more remote wifi hotspots.

    >Are there any security issues with the SAC2V2S? Generally speaking, no on security issues for SAC2V2S or any similar wifi router. Different models offer the same basic firewall and encryption features. The firmware is updated periodically to address new vulnerabilities that inevitably occur from time to time. Some folks choose to disable the firewall or use easy to guess passwords or no password which can collectively compromise security.

    The newer model routers that you will sometimes hear referred to as Wifi6 or 802.11ax support stronger encryption features for wifi known as WPA3 that can make them more secure if configured correctly.

    Please let us know if that answers your question and resolves current wifi concerns.

  • rocketjetzrocketjetz Posts: 152 ✭✭✭✭
    Oct 31, 2020

    IF it's not broken, don't fix it.

    IF you are satisfied with the router wifi, then enjoy it.

  • toms1toms1 Posts: 2 ✭✭
    Nov 01, 2020

    Lake802, thanks for the info.

    No complaints or plans to change the wifi router. And if 2 separate Spectrum techs didn't make negative comments on the SAC2VS2S I wouldn't have questioned the new router.

    Thank you again for all the information.

  • Lake802Lake802 Posts: 49 ✭✭✭✭
    edited November 1 Nov 01, 2020

    Toms - you asked great questions . Very helpful to share in the online forums. Spectrum techs likely were well intentioned and just wanted to see you have best possible wifi experience. Kindly revisit wifi options in the future as more Wifi6"E" products emerge in 2021 and make more of a meaningful difference in the home wifi experience.

This discussion has been closed.