My iPhones and iPad don't see my AirPrint printer any more.

DuggerDeeDuggerDee Posts: 1
in Home Networking Oct 29, 2020

I switched to Spectrum from Frontier and my Brother AirPrint printer can no longer be seen by my Apple devices. I can print okay from my laptop and Chromebook via WiFi. Only the AirPrint devices are failing. I understand that Bonjour uses DNS discovery and SRV, TXT, and PTR Records to find services and I'm wondering if the TR4400 router has this enabled.

Replies

  • Tyleen_ZTyleen_Z Posts: 356 ✭✭✭✭
    Oct 30, 2020

    Hello and welcome to the Spectrum Community.

    As for the issue if the issue is only on your Apple devices it could be an issue on those devices. Have you tried to talk to Apple about this? I do not think it is a router issue as you can see the printer on other devices via wireless.

    -Tyleen

  • karlbeckmankarlbeckman Posts: 2,233 ✭✭✭✭
    Dec 01, 2020

    You can't continue to use your AirPrint as it was previously configured when you were using Frontier. You will have to create a new connection for AirPrint because your Spectrum public IP address is dynamic. It is NOT a static address, it can (and does) change from time to time.

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