DNS Blocking Earthlink
Julia supplied the hint needed to put a work around in place. If I'd known about your business practices before signed up for the full meal internet/TV/phone package I would have looked into alternatives.
Needing to use Google's DNS in place of the Spectrum auto supplied one seems a bit juvenile. Don't forget, it takes about 10 positive happenings to make up for one negative. Not likely to forget this one.