DNS Blocking Earthlink

JeepergalJeepergal Posts: 1
in Connectivity Nov 13, 2020

Julia supplied the hint needed to put a work around in place. If I'd known about your business practices before signed up for the full meal internet/TV/phone package I would have looked into alternatives.


Needing to use Google's DNS in place of the Spectrum auto supplied one seems a bit juvenile. Don't forget, it takes about 10 positive happenings to make up for one negative. Not likely to forget this one.

Replies

  • Julia_RJulia_R Posts: 4,415 Lead Mod
    Nov 14, 2020


    I did intend to imply that this was something we were blocking.


    If you run a tracert to the EarthLink site you will see that it is completing, you are reaching their server.. I would encourage you to contact Earthlink with a few tracerts and see if there is any further assistance they can provide.


    They should be able to check to see why you are not being permitted access to their server despite completing a trace.


    Julia_R

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