DVR's no longer have any series scheduled to record
After Spectrum doing "scheduled" maintenance that interrupted my service (while I was watching TV), the tech support agent had to send a signal to reboot my boxes to restore my signal - now I have "NO SAVED SHOWS" and NO "SERIES" to "MANAGE" on either DVR. I called and was told there is nothing they can do to recover my show lists. That there must be a glitch in my box - but I explained that I have multiple boxes, with different series programed, so no, it's not my boxes... it's on their end.
They said there is nothing that can be done - offered me a TINY credit for the inconvenience and when I asked if they could send me a list of what shows I had HAD programed, they said there isn't a list anywhere for me to re-enter them... that seems strange - there should be a trail of my programing, no? The cloud tracks EVERYTHING else!
Is there any way to look this stuff up?