Error code neteq-4103

l_hettl_hett Posts: 1
in Home Networking Nov 21, 2020

Anyone know how to solve this error code? Just trying to update my wifi name and password.

Replies

  • Julia_RJulia_R Posts: 4,407 Lead Mod
    Nov 21, 2020


    Good morning.

    If you will share a little bit more about the situation. The steps you are taking before you get to this

    error. What browser are you using? Are you using the App to do this with Advanced In Home Wifi or on a different router?


    Julia_R

  • karlbeckmankarlbeckman Posts: 2,231 ✭✭✭✭
    edited November 22 Nov 22, 2020

    If you are using a 1-box gateway device (modem+router combo) provided by Spectrum, you are not permitted to change the WiFi network name or password on that device. You CAN make those changes on a router that you have purchased and maintain yourself. In accordance with FCC rules, Spectrum always sets the user name and password for every modem, whether they provide it or you buy your own.

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