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Error code JIL-9000 - Spectrum TV App

Scott99Scott99 Posts: 1
edited November 2020 in Spectrum TV for Apple & Apple TV Nov 24, 2020

updated deleted reinstalled the app .. getting JIL-9000 error

was working yesterday. Help!

Replies

  • James_MJames_M Posts: 3,018 ADMIN
    edited November 2020 Nov 24, 2020

    Sorry for any service issues. "9000" errors are authentication related. Please also try restarting the modem, if that does not resolve the issue, then changing the associated password (use the My Spectrum app, or visit the web page) will force the app to re-authenticate and should resolve the issue.

    James

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