Internet Connectivity dropping 2-3 times daily
Hello all -
I've had Spectrum Internet for years and have not had any issues until the last few weeks. I currently subscribe to their Ultra package. I own the Cable Modem, currently a NETGEAR C6900. A Spectrum technician came out last week and said there was some interference and weak. He fixed a few things inside and another technician came out to fix some things on the outside box. Nothing has changed and I still am dropping Internet 2-4 times a day, requiring a reboot of the cable modem.
The most current cable connection info is a follows (currently down):
I took a screenshot after the techs left last week and this was the cable connection info when it was working:
I'm not sure if I should swap out my cable modem with another brand/model or if I have a line issue from Spectrum. Any help would be appreciated.
Update - While I am currently online, the spectrum site shows my Internet device as having a "Connection Issue".