Is this somehow me or an issue with Spectrum?
I, like many others, have been working from home this past year with my household.
I've been having network issues and I think my upload speeds are being saturated during the business day. I recently paid for the 400/20 plan hoping that would help and started monitoring my speeds. I use around 5-10+ Mbps upload but that often doesn't seem available to me. I've tried (mostly unsuccessfully) to use some QoS settings but it's hard due to the fluctuation.
Is this a Spectrum issue? Is it fixable? Or do I need to deal with it?
I've not had the best experience with techs this summer, I had 4 come out due to a simple modem replacement - which they just gave me back the old one and said "everything looks good here", so with that, and COVID, I'm hesitant to reach out unless I need to.
Ping plotter from this morning. Because it's the first hop (to me), I wasn't sure if it was me or Spectrum.
This is the last few days, some of the drop is due to use, but I don't think it should be that excessive. The download (cutoff) is between 200-250 (not 400, but not my current issue) with occasional drops to 50 which is likely usage.