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Remote - up/down button not changing sequentially
Saw this post but there are no directions for HOW TO fix the problem. Every time I press up or down on the remote then it goes right to on demand. It is very frustrating. More frustrating that this is a known issue with no clear directions on how to fix.
How do you fix it? Pressing guide twice does nothing.
edited August 27 May 26, 2019
On one of our Spectrum remotes, the up/down button does not go up/down one channel when pushed. It jumps to On Demand Channels when pushed. I had this proble a few years ago (when it was Time Warner) and the help desk walked me through an options menu for the up/down buttons. I cannot find that menu at this time. I am looking to change the option back to sequentially changing channels with the up/down button. Thank you for any help you can suggest.