Advanced Search Options

We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Spectrum TV App - Audio but no Video

edited December 2020 in Spectrum TV for Android Dec 30, 2020

I just got a 2020 Moto G Power (Android 10) for Christmas. I migrated from a 2018 Moto G6 (originally Android 8, updated to Android 9). The Spectrum TV App worked fine on the old Moto G6, but with the new Moto G Power, I can login and get Audio but no Video. Any suggestions?

Best Answer

  • James_MJames_M Posts: 3,011 ADMIN
    Dec 30, 2020 Accepted Answer


    Can you check your settings and make sure that you have "boosted" color disabled? This setting is not compatible with the app, color will need to be set to "normal". Let us know if this resolves the issue.



This discussion has been closed.