Welcome to the Community!
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question. Check out our Community Instructions for other FAQ's.
Blurry screen after watching for a few minutes
piambal
Posts: 5 ✭✭
I have a Samsung Class 7 Series LED Smart TV, it is currently hardwired. After watching the app for a few minutes that image gets blurry and do not return to normal. This only happens when using the spectrum app. I have already deleted the app and reinstalled it and it do not fix the issue.
Tagged:
0
This discussion has been closed.
Replies
Sorry to hear that you are experiencing picture issues. Have you tried rebooting the modem/router?
Yes, I have rebooted both the modem and router
Are you able to run a speed test for us? It can be on a different device, but since the TV is hardwired, it would be best on another wired device if possible.
Unfortunately no other wired devices in the house. Was previously running TV wirelessly but switched to wired to see if it improved the problem.
Hi @piambal,
Two follow up questions:
Thanks.
I am using a Samsung - 65" Class 7 Series LED 4K UHD Smart Tizen TV
Model: UN65TU7000FXZA
it happens on every channel
I have sent some signals to refresh the connection to the modem/router. Does this issue occur on any other devices?
Only on the TV. the signal has refreshed. I’ll see if it fixes the issue