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SMTP and IMAP settings

JenweilJenweil Posts: 1 Newcomer
edited August 2021 in Internet 2021 Archive Jan 10, 2021

I've tried everything I can think of, read, or ask about, including the help fora. My Thunderbird settings no long handshake with Charter.com. I think IMAP might be okay, but SMPT is not. Every time I try a new fix, I get a different error message, although now they are whittled down to about 4. I'm ready to abandon Thunderbird, though I like its features more than any other provider's. Thanks for clear direction ... if there is any.

Replies

  • Steph_SSteph_S Posts: 385 Moderator
    Jan 10, 2021

    Are you able to access your E-mail via Webmail ? You can click test at: http://bit.ly/2RocRea. You can also confirm the settings email server settings at: http://bit.ly/2UqCrRz. If you are still having trouble please let us know.

  • txrattlertxrattler Posts: 39 Contributor
    Jan 16, 2021

    @Jenweil I've been using Thunderbird with Spectrum (previously Time Warner) for years now and it works perfectly. For reference, see my Thunderbird (version78.6.0) configuration below. Hope this helps

    IMAP Mail Server

    ServerName: mail.twc.com

    Port: 993


    Security Settings

    Connection security: SSL/TLS

    Authentication method: Normal password


    Outgoing Server (SMTP) Settings

    Server Name: mail.twc.com

    Port: 587

    Authentication method: Normal password

    Connection Sercurity: STARTTLS

This discussion has been closed.