Chromecast and spectrum app

MarkhaMarkha Posts: 2 ✭✭
edited January 11 in Spectrum TV for Android Jan 10, 2021

When I place my chromecast on the 5 gHz router connection, the spectrum app cannot find it whether my phone is connected to 2.4 or 5. If I put my chromecast on 2.4, spectrum finds it regardless of what my phone is connected to. Is this a restriction or problem with the app?

Replies

  • James_MJames_M Posts: 2,580 ADMIN
    Jan 11, 2021

    This is not a known issue. Which devices are you using?

  • MarkhaMarkha Posts: 2 ✭✭
    Jan 11, 2021

    Recently purchased google chromecast dongle, so latest. Galaxy S8 phone running android 9, TP-Link AX-3200 tri-band 6 router.

  • James_MJames_M Posts: 2,580 ADMIN
    Jan 11, 2021

    Thanks. I'll reach out to the developer and let them know about the issue. In the interim, I'd suggest using the 2.4Ghz network since it working consistently.

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