Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
At request of mobile app Dev feedback, posting my issue here for DVR 200
Just_me1234
Posts: 2 ✭✭
Just received 2 new replacement DVRs (Spectrum 200).
My Mobile app can no longer access the DVR(s) and instead give error codes DGD-1001 and DVDR-1000.
Both DVR are visible in the config settings section of app. (but so are the old units). Tried to logout and log back in but no good.
Really need this app to work since managing bulk recordings directly on the Spectrum 200 is a big downgrade from previous DVR.
0
This discussion has been closed.
Replies
Hi.
Sorry for any frustration. Just to clarify, the Spectrum TV app is working for streaming, but the issue you are reporting is that the Spectrum 210 Worldbox DVR's are not able to be managed using the app, correct?
Hi James,
the support site reports my equipment as Humax Spectrum 200.
You are correct the app works for streaming (although I dont stream much to my phone).
Problem is when I try to access the DVR section. Get error code DRDV-1000.
Under app settings/devices, it shows the devices (plus old one too), but when I select one and go back to DVR section, the error always displays.
Unfortunately, the DVR's that are currently in use are not compatible with DVR management on the app. This is a known issue and is being addressed by the developers, however there is not timeframe available for a resolution.