Advanced Search Options


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

On Demand content availability

sivey1sivey1 Posts: 1
edited January 16 in Channels & Programming Jan 16, 2021

Why does Spectrum keep adding and then taking away episodes of On Demand shows? Sometimes, whole seasons are missing, only to later reappear. This is very frustrating..

Replies

  • Paul_BPaul_B Posts: 394 MOD
    edited January 16 Jan 16, 2021

    Hello @sivey1 and welcome to the forums!

    Unfortunately, this is not controlled by Spectrum, but the individual content providers themselves. If you are missing any specific content, please feel free to post what is missing here and we can try to determine if this is something which can be addressed.

    Thank you.

    Paul_B

  • SatchSatch Posts: 4,231 ✭✭✭✭
    Jan 20, 2021

    If On Demand episodes are missing,

    Yes, this is determined by the station hosting the programs and not by Spectrum. Expected wait time for On Demand content to appear, AFTER the show has originally aired can be from approximatly two days to a week. Recommendations for missing On Demand shows would be the following:

    1.) Contacting the station through Social Media. (Their website, Twitter, Facebook)

    2.) Mentioning your state, city, and zip code, along with cable provider.

    3.) The name of the show or series that is missing On Demand.

    4.) Include season number and episode number if known to the station you are contacting.

    Satch

  • Julia_RJulia_R Posts: 4,665 ✭✭✭✭
    Jan 21, 2021


    Hi all!

    I do want to add that if it seems random, please do check the Spectrum On Demand website to

    see if they show there as being available. If they are there but you do not have them available that

    would warrant further research.


    Julia_R

This discussion has been closed.