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Error code gvod-6014 help

Tracey529Tracey529 Posts: 1
edited January 29 in TV Equipment Jan 28, 2021

I'm trying to watch on demand on my TV and received error code gvod-6014. I've reset the receiver, rebooted the receiver, and still get the error. I was watching on demand last night with no problems.

My other receiver on demand works just fine.

Any help is appreciated...



  • Julia_RJulia_R Posts: 4,580 Lead Mod
    Jan 29, 2021

    Good morning! Welcome to the community. Im sorry to hear there has been trouble.

    For this particular error you can take a few specific steps that should resolve that.

    Please go to Menu -> Settings -> System Info -> Application Info. Highlight "Reset Data" and press OK/Select. This should remove the error going forward.

    If you are still having trouble after that we can dig deeper into the issue.


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