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Differing behavior of 2 Spectrum receiver models
Hello to this forum:
After recent Spectrum repairs for my cable service, I temporarily have 2 Spectrum receivers of different models.
By rule, I can only have one receiver authorized to my account, and I should return the other receiver. However, I'm having questions with differing behavior between the receivers. I want to discuss two issues, and seek advice from this forum.
(NOTE: I realize this inquiry may be related to the rollout of new software by Spectrum. Perhaps, my concern is between differing software updates for the receivers, not inherent physical differences between the receivers.)
I will use the names: old receiver and new receiver.
Old receiver = Motorola DCH3200 with 1056B01 remote.
New receiver = Arris DCX3200M-P3 with UR5U-8790L remote
Issue 1. Displaying upcoming programs.
The old receiver can display "Listings by Channel", with vertical paging by time for one channel's programs over several hours and days.
It also provides several variations of "Listings by Time", with vertical paging for channels, and slow horizontal paging for time.
The new receiver does not seem to provide the "Listings by Channel" function. It only provides the "Listings by Time" selections.
Am I missing something? Is there a "Listings by Channel" option for the new receiver that I'm not seeing?
Issue 2: Next channel is constrained by Guide selection.
With the old receiver, the channel buttons select the next or previous available channel, regardless of the Guide selection.
With the new receiver, the channel buttons are constrained by the Guide selection. If the Guide points to Favorites, then the Channel buttons advance to the next or previous Favorite, not the next or previous available channel. Similarly, if the Guide points to "All Channels", then the channel buttons advance to the next or previous available channel.
Again, am I missing something? Is there an override, so that the channel buttons disregard the Guide selection? Of course, I can use the number keys to select any channel, but I'm asking about the up/down channel buttons.
Thank you for your help.