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NBCSN channel has had decrease in quality

Andrew19Andrew19 Posts: 2 Newcomer

Not sure if anyone else is seeing this but it looks like NBCSN is having issues right now where it’s only broadcasting at 30fps, which makes sports look choppy. Anyone else running into this issue? Already rebooted everything and reinstalled apps and picture quality still looks poor

Replies

  • Randy_SRandy_S Posts: 185 Moderator
    Feb 22, 2021

    Hello, Andrew! I see no one has jumped on this yet so I will. First, thanks for doing all that troubleshooting right off the bat. Just a few questions:

    Do you notice that happening on any other channels? Apps?

    Is the issue still occurring these couple of days later?

    Was it happening with just one program? Intermittently? All the time?

    You have done a lot of this already, and probably aware of this support page, but just in case, here is another resource to check out if you would like: https://www.spectrum.net/support/tv/spectrum-tv-app-troubleshooting/

    Look forward to getting this resolved for you and thanks for posting!

This discussion has been closed.