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Roadrunner SMTP Issue - AUP #1130
I have been a longtime customer and have tx.rr.com email addresses. I am able to receive email on multiple devices and clients. The issue is that I can't send email when I am not connected to my home Wi-Fi. This is for all of my tx.rr email addresses.
The settings on my iPhone are correct as I can send email from my phone when connected to Wi-Fi at my house. I can not send email when on Frontier Fios or AT&T cell service.
I've tried to send email with Outlook, Thunderbird, MacMail, Airmail & iOS mail. I am able to send them with Spectrum internet, however, once I leave my house I can not send an email.
My experience with support was there is no Spectrum issue. They never heard of this issue. If you can connect to your email with webmail then it must be the the email client issue. It doesn't matter that I' have the issue with every email client when not on my Spectrum Wi-Fi. This isn't entirely accurate as the webmail URL doesn't use the same ports or connect to mail.twc.com.
This attitude is now causing me to migrate from my tx.rr.com email addresses.
Is there any way to send mail when not at home? Is anyone else having this issue?