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Can't change WiFi name or password for Sagemcom Router or get WiFi information on it.
Iv'e been having issues with my Sagemcom Router I got it setup two weeks ago and when I go onto my account on the website it says the Modem is connected but the router when I check the status I get "Connection Status Unavailable, We’re sorry, we’re unable to display your network connection status right now. If you’re having issues, please troubleshoot device." And "WiFi Network Info Unavailable:We’re unable to display your WiFi network info." When I look on the app it says, "Unknown" and "Unable to edit or display network info at this time due to connection error. Please try again later." I tried troubleshooting it several times and I keep getting the same thing. Anybody had this problem before? What do I need to do?