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Question About Sequence of Steps When Replacing a Modem
Is this the proper sequence to install a new modem? I tried installing a Netgear CM600, but the modem never gets to step 5. Should I call Spectrum to provide them with the modem's MAC address before I power up the new modem?
- Connect coaxial cable to modem
- Connect ethernet cable to modem and a powered down PC
- Power up computer.
- Power up Modem
- Wait for the cable modem to come online
- Call Spectrum to have modem provisioned
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