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What do I use to access my account as the format has changed and I am unable to log in to my email

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Hello and welcome to the Spectrum Community.
You can go here to access your email.
-Tyleen
I need to change my email password and can't use spectrum/forgot. I can't use chat support because it just keeps rolling and won't pop up. This is getting real old having to do this ever month or so. I'm not calling because I'll be put on hold and nobody ever answers. HELP
The frustration is totally understandable! Do you receive an error when trying to reset the email password on the site? If so, which error do you get? Which browser are you using?