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gsaylorgsaylor Posts: 1
in Email Apr 02, 2021

In sending a group email I would like for the email to display the name of the individual recipients. All the email shows is the email address. I have contacted support a number of times and all they say is that the technical staff is working on a resolution. I suspect, from reviewing other posts, that this is all a way to avoid fixing the issue. Is there anything that I am missing regarding this problem?

Replies

  • Randy_TRandy_T Posts: 32 MOD
    Apr 04, 2021

    Good morning @gsaylor !

    I apologize for the ongoing frustration. Are you seeing this while using http://webmail.spectrum.net ? or with a third party email client like Outlook or Thunderbird?

    Randy

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