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Do other Spectrum customers have intermittent connection drops with the Hitron E31N2V1 cable modem?
I have a Netgear Orbi 6 mesh router. I was getting 2-4 disconnects per day. The only way to restore internet was to reset the cable modem. Resetting the router did not restore internet connectivity. I had Spectrum technicians out 3 times in one month. On the first visit, in addition to replacing the Hitron E31N2V1 cable modem with a new one (same model), the hardware was checked at the telephone pole. The dropped connectivity continued. On the second visit, portions of worn cable were replaced. The dropped connectivity continued. On the 3rd visit, the Hitron modem was exchanged for an EU2251 cable modem. That was 6 days ago. I have had a stable internet connection without a drop in connectivity since.