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Samsung A51 Text Messages Problem - Sending photos as emails.

JCWilliams_in_WSNCJCWilliams_in_WSNC Posts: 1
in Spectrum Mobile Apr 07, 2021

My Samsung A51 (Android, bought from Spectrum) is fine sending messages with emojis or just text, however if I add a photo, the message gets sent as an email, never a text message. My old phone did not do this, and I got the A51 because of the great camera (I'm a photographer). I read a similar thread where an iPhone user had to do a factory reset to get the phone to send photos in text messages (something to do with APNs). Is this the same, and why am I having this problem?

Replies

  • James_MJames_M Posts: 2,753 ADMIN
    Apr 07, 2021

    Hi and welcome!

    We are limited in the ability to support mobile on this Community. I would recommend that you contact mobile support directly for this issue. I will leave the question open, in case someone else is having a similar issue.

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