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How to resolve IMAP error when installing Outlook and setting up Spectrum email account?
Protocol = IMAP
Server = mail.twc.com / Port = 993 / Encryption Options = SSL/TLS or STARTTLS or Auto or None,
Must select Auto, otherwise it fails immediately.
Server = mail.twc.com / Port = 587 / Encryption (same as incoming, select Auto)
When I select to Connect, Outlook says is is adding my email account and after 3-5 minutes, I receive error message: "Something went wrong. The connection to the incoming IMAP server was dropped. Please check the incoming IMAP server settings and try again."
Spectrum Support confirmed settings and recommended I contact MS. However, error indicates that Spectum IMAP incoming server is dropping the call.