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Why does Spectrum Mobile not connect to internet?

jnosmtjnosmt Posts: 1
edited April 28 in Spectrum Mobile Apr 28, 2021

Recently put 2 phones on Spectrum Mobile, one with a purchased sim card purchase, the other a Spectrum phone purchase.

Last night our hardwired LG TV and Roku worked fine for watching. However none of our phone could connect to the same Spectrum internet.

I'd love to know why for future use.

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Replies

  • James_MJames_M Posts: 2,786 ADMIN
    Apr 28, 2021

    Hi and welcome!


    Sounds like there may have been interference or another issue with the wireless signal. Restarting the modem and router usually resolves wifi issues. If the issue should return, please let us know.

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