Advanced Search Options

We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Why does Spectrum Mobile not connect to internet?

jnosmtjnosmt Posts: 1
edited April 28 in Spectrum Mobile Apr 28, 2021

Recently put 2 phones on Spectrum Mobile, one with a purchased sim card purchase, the other a Spectrum phone purchase.

Last night our hardwired LG TV and Roku worked fine for watching. However none of our phone could connect to the same Spectrum internet.

I'd love to know why for future use.



  • James_MJames_M Posts: 3,011 ADMIN
    Apr 28, 2021

    Hi and welcome!

    Sounds like there may have been interference or another issue with the wireless signal. Restarting the modem and router usually resolves wifi issues. If the issue should return, please let us know.

This discussion has been closed.